At Syptus, we aim to be open about the way our site works to collect user data, we are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information. This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.

Your rights

It is important for you to understand and be able to exercise your ‘data rights’; in particular, your right to not to have personal data used for direct marketing purposes. Under the General Data Protection Regulations (GDPR), you have the right to access, modify, and delete your data.

Withdrawal of consent including marketing opt-out

You may withdraw consent for data processing at any time, without affecting the lawfulness of processing based on consent before its withdrawal;

You may also instruct us not to process your personal information for marketing purposes. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.

Access to or modification of personal data

You may instruct us to provide you with any personal information we hold about you, in relation to information we store on your name, email address, profile information such as company and job title, and your payment history. Following a request, we require up to 30 working days to provide you with your information. We may withhold such personal information to the extent permitted by law.

Retention of your data

Your personal profile and membership data for will be retained whilst you continue to be an active free or paid member, and for up to 7 years following cessation of membership activity. In all other cases, we will erase or anonymize your data once it is no longer necessary for the purpose we obtained it for.

The information we collect

We collect, store and use the following kinds of personal information:

(a) We use Google Analytics to analyze the use of this website, including information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation). Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html.

(b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our membership packages – we do not store any credit card or payment method information as part of payment processing during member subscription.

(c) information that you provide to us for registering with us and for subscribing to our website services, email notifications and/or newsletters (including name, email, job role and communication preferences);

(d) and any other information that you choose to send to us.

Personal information submitted to, and acquired via, this website will be used for the purposes specified in this privacy policy and/or in relevant parts of the website. It is processed in either in accordance with your consent and/or for contractual necessity e.g. your payment information.

How we use your personal information

We may use your personal information to:

  1. Cross/up-sell services on our site
  2. Send statements and invoices to you, and collect payments from you
  3. Send you general (non-marketing) commercial communications
  4. Send you email notifications which you have specifically requested
  5. Send you our marketing communications

Disclosures

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose your personal information:

(a) to the extent that we are required to do so by law

(b) in connection with any legal proceedings or prospective legal proceedings

(c) to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)

(d) to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling

(e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information

(f) to our payment service providers who process financial transactions relating to our website and services. Our current payment service provider is 2Checkout.com. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

Use of cookies

Our website uses cookies. By continuing to use our website, after having been informed about the cookies, you are indicating to us that you consent to the use of cookies as set out in this policy. 

When you can access our site, a cookie is placed on your computer by our content management system (CMS) WordPress, which uses a session cookie. This temporary cookie is not used for tracking purposes, it’s an essential, “strictly necessary” part of providing content to you through our CMS.

In addition, when you register for an account, we place custom cookies that allow you to download/access restricted information without having to login again.

Apart from these, we also use other web services provided by other companies to improve the experience for users of Syptus.com and to help us review how we improve our service for users and commercially.

You may block any or all cookies on your site using third-party plugins such as Ghostery which show you all the cookies being used in your browser session and then block all or selectively. It gives information on how the various services describe themselves, along with a link to their privacy policies.

Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate to enable us to use the information in accordance with this privacy policy.

In addition, personal information that you submit for publication on the website (e.g. through guest blog posts or comments) will be published on the internet and may be available, via the internet, around the world.  We cannot prevent the use or misuse of such information by others.

You expressly agree to such transfers of personal information.

Security of your personal information

We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure (password and firewall protected) servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping your password and user details confidential. We will not ask you for your password (except when you log in to the website).

Sale of the business

In the event that the business is sold or integrated into another business, your details may be disclosed to our advisors, and to any potential purchaser’s advisors, and following completion of a sale would transfer to the new owners of the business

Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website.  You should check this page occasionally to ensure you are happy with any changes. We may also notify you of changes to our privacy policy by email.